The Palace

... in Thongkrut, Koh Samui ...

Click to enlarge (please allow popup in your browser)

Rates and Conditions

Daily rates from US$1,000 to US$1,500 for the entire villa or US$750 to US$1,000 for 3 bedrooms depending on season
Minimum stay of 3 nights (7 nights over Christmas and New Year, 5 nights over Chinese New Year, Easter and Thai New Year Songkran)
Rates shown are for a maximum of 10 guests including children. Extra bed will be charged at US$50 per night
Airport transfer: US$ 40 per trip for a maximum of 4 passengers in luxury car.
All rates are subject to 10% service charge and 7% VAT
Weddings and private parties can be arranged for a surcharge

Booking process

Provisional Confirmation of Availability and Rates Upon receipt of a request confirmation of availability, the applicable Villa rates and the amount of deposit required will be advised. Bookings are on a ‘first-come, first-served’ basis and are for a minimum of three (3) nights, to the exception of certain periods and unless otherwise specified in the confirmation of availability.
Exclusions & Additional Charges Rates are based on the services specifically set out in the offer made. They do not include the following services: car rental, food/soft drinks and/or liquor, personal items and expenses due to any other third parties, telephone, tours/taxis. Any breakages or excessive damage to upholstery and furniture will be charged for upon departure. Please advise the Villa Manageress if any such incidents occur. Fair wear and tear is accepted.
Initial Deposit An initial deposit of 50% of the Villa rental together with the completed Guest Booking Form must be received by The Manager before a confirmation can be issued. No contract will be issued between The Manager and yourself until funds have been received and accepted by The Manager. If funds are not received within 5 banking days, or fax or scanned copy of bank transaction the reservation shall be deemed to have been cancelled.
Transfer of the outstanding balance must be paid at least 70 days before the day of arrival, unless otherwise specified in the confirmation of availability.
If The Manager does not receive the balance by the due date, we reserve the right to cancel the booking and cancellation charges will apply.
If the booking is within 30 days of the arrival, the whole amount of the Villa rental is to be paid at the time of booking. This is applicable for all seasons.

Cancellation & Amendments to Reservation

If it becomes necessary to cancel all or any part of the booking, The Manager must be notified in writing (email acceptable). The cancellation will take effect from the day the written confirmation is received.
The following cancellation charges will be applicable depending on when the notification of the cancellation is received in writing and the period of stay in the Villa:

Standard and Peak Seasons:

30 days or more before arrival date: All Payments are forfeited but credit can be given for 9 months from the date of the cancellation by The Manager. The credit can be used by the client or anyone on their behalf to the same maximum number of people during this period and solely for the Villa initially reserved.
Within 30 days of arrival date:All rental payments are forfeited.

Christmas and New Year Period bookings:All rental payments are forfeited. Early departure penalty will be subject to negotiation with our Staff on Koh Samui.

Security Deposit

A security deposit may be asked for upon arrival at the Villa. This is to cover the cost of any damage or breakage’s during the rental period of the Villas or their contents. It may also be used to cover the cost of the use of telephones and other services.
This amount will be returned to you at the time of departure, less any such costs or additional services.

Insurance

It is a condition of the booking that the entire party is covered by comprehensive travel insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including evacuation and repatriation coverage).
The Manager or any of its agents are held harmless by you and your party against all claims including any accidents related to the use of the Villas facilities or locally procured third party services such as, but not limited to, watercraft, water sports, jeep or motorbike rental.
The Manager shall not be responsible for any delay, additional expense or inconvenience caused directly or indirectly by events outside of The Manager’s control such as civil disturbances, fires, floods, severe weather, acts of God, and acts of Government etc.
By acceptance of this contract it is assumed by The Manager that this requirement has and will be complied with in full.